The doctors will visit patients who are truly house-bound or are really too ill to attend Surgery. However, most cases may be best dealt with by telephone or video consultation with a doctor at the Surgery. This makes best use of the doctors' time.
Occasionally, the duty doctor may arrange for the Acute In Hours Visiting Service Doctor to attend, and you will be advised if this is the case.
Visits should be requested before 10.00am so that they can be allocated to the doctors before they start their rounds. Any late visit requests will be dealt with by the duty doctor who may already be occupied with routine work. Therefore these requests should be for urgent problems that cannot wait until the following day.